Marc Benioff: Those saying software is dead are wrong, shares ‘stories’ of Salesforce AI
•Salesforce CEO Marc Benioff dismisses fears that AI will make his company obsolete, citing real-world customer successes.
•He revealed that their AI agents are resolving 40% more customer queries without human intervention and reducing IT tickets by 40%.
•This demonstrates tangible returns from their 'Agentic Enterprise' approach, not just hype.
هذا الخبر من Times of India. خبر يقدم أدوات ذكاء اصطناعي للتلخيص والترجمة والاستماع.
Salesforce CEO Marc Benioff dismisses fears that AI will make his company obsolete, citing real-world customer successes. He revealed that their AI agents are resolving 40% more customer queries without human intervention and reducing IT tickets by 40%. This demonstrates tangible returns from their 'Agentic Enterprise' approach, not just hype.المصدر: Times of India | Source: Times of India
ملاحظة تحريرية | Editorial Note: نُشر هذا المقال في الأصل بواسطة Times of India. خبر (Khabr) هي منصة إعلامية أردنية مرخّصة تعمل بالذكاء الاصطناعي. نضيف قيمة تحريرية من خلال: تحليل ذكي للأخبار، ملخصات تلقائية، رواية صوتية بالذكاء الاصطناعي، ترجمة متعددة اللغات، وتدقيق الحقائق. هدفنا جعل الأخبار أكثر وضوحاً وسهولةً للقارئ العربي.
This article was originally published by Times of India. Khabr is a licensed Jordanian AI-powered news platform (Registration #82086). We add editorial value through: AI-powered news analysis, automated summaries, AI audio narration, multi-language translation (Arabic, English, French, Turkish), and AI fact-checking. Our mission is to make news more accessible and understandable for Arabic-speaking audiences worldwide.
