AI Will Accelerate IT Services—Quality Engineering Will Decide Who Can Keep Up

InnovationAI Will Accelerate IT Services—Quality Engineering Will Decide Who Can Keep UpByManish Gupta,Forbes Councils Member.for Forbes Technology CouncilCOUNCIL POSTExpertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. | Membership (fee-based)May 28, 2026, 06:30am EDTManish Gupta, Founder & CEO of TestingXperts, a global QE leader with 1,500+ professionals. Champion of AI-led Quality Transformation. getty​Something has shifted in how fast technology work actually moves. What used to take months now takes weeks. What took weeks now takes days. The numbers back this up: Research involving 95 programmers found that AI coding tools help complete tasks up to 55.8% faster. Most organizations were not designed for this pace, and the strain is starting to show in ways that are easy to miss until they are not.​Speed is here. Control is not.AI tools are making teams faster across the board. Code is being written at scale, pipelines are being built in hours and automation is spreading into areas that once required significant manual effort. On the surface, this looks like progress.But a more complicated picture is emerging underneath. According to Google's "2024 DORA report," increased AI use speeds up code reviews and documentation but comes with a 7.2% decrease in delivery stability. Independent code analysis found that AI-generated pull requests show roughly 1.7 times more issues than human-only ones, and at least 48% of AI-generated code contains security vulnerabilities. Systems are more connected, which means when something breaks, it tends to break across more layers at once.Two global firms we worked with tell the same story: Development velocity climbed, and within months, production issues followed. In both cases, the bottleneck was not the development team. Quality had simply not kept pace with the tools driving it forward.Speed without control is not transformation. It is an accumulation of...