​AI Agents In Business: Opportunity Or Threat?

Innovation​AI Agents In Business: Opportunity Or Threat?ByAdrian Stelmach,Forbes Councils Member.for Forbes Technology CouncilCOUNCIL POSTExpertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. | Membership (fee-based)May 11, 2026, 06:30am EDTAdrian Stelmach is the founder and CEO of EXPLITIA. gettyThanks to the rapid development of new technologies in recent years, modern business is undergoing a clear transformation. Many industries are already implementing simple chatbots, and their capabilities continue to surprise us.Today, however, more advanced solutions are coming to the forefront, including AI agents. These systems not only answer questions but also independently carry out assigned tasks. The move from passive tools to active, autonomous operational units is clearly redefining efficiency and workforce structures in modern enterprises.​​The Use Of AI Agents In Business​One of my clients from the automotive industry was struggling with a high number of human errors in production planning and difficulties in predicting potential production slowdowns. Planning was based on a schedule provided by the end customer. In just-in-time production, however, it's important to remember that such a plan changes constantly, involves many variables and is continuously updated throughout the process. When scheduling is done manually, the time pressure is high, and even minor mistakes can lead to significant errors.The standard system implemented at the beginning, based partly on linear regression models, didn't prove effective due to the large number of variables and the changing nature of the process. After analyzing, we concluded that the best solution would be to implement an AI agent to selectively automate selected parts of it.The biggest implementation challenges involved properly synchronizing data sources so that the data would be available at the same time and could be linked to a specific production orde...