Agentic AI And IoT: Real-World Use Cases To Watch

InnovationAgentic AI And IoT: Real-World Use Cases To WatchByExpert Panel®,Forbes Councils Member.for Forbes Technology CouncilCOUNCIL POSTExpertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. | Membership (fee-based)Jun 01, 2026, 08:15am EDT gettyInternet of Things devices have long helped organizations collect and report real-time data from equipment, environments and products. As agentic AI systems become more capable of reasoning, planning and acting within defined guardrails, IoT devices can become part of systems that don’t just flag problems but help resolve them.Pairing agentic AI with IoT can give organizations a faster, more adaptive way to respond to changing conditions while still keeping human oversight in place where it matters most. Below, members of Forbes Technology Council share promising ways organizations can combine agentic AI and IoT to solve real-world problems.Autonomous Predictive MaintenanceOne promising use is pairing agentic AI with IoT for autonomous predictive maintenance. Sensors stream data, then AI agents identify anomalies, predict failures and trigger work orders or adjustments automatically. This turns raw data into actionable intelligence, cutting downtime, cost and risk while enabling smarter, faster decisions. - John Healy, Intel CorporationProactive Customer ServiceProactive service opportunities are an excellent use case for agentic AI with IoT. Organizations will be able to use AI to understand a customer’s lived experience and proactively alert them to end-of-life device needs, updates and warranty opportunities. They can even create upsell moments to improve their home experience. - Eitan Cohen, TechSeeForbes Technology Council is an invitation-only community for world-class CIOs, CTOs and technology executives. Do I qualify?Self-Optimizing Factory OperationsPairing agentic AI with Industrial IoT can help factories run smarter on their own. AI agents can use sensor data...